Money Back Guarantee

We stand behind our program. If you don't pass, you don't pay.

Over 15,000+ customers with less than 2% reported failures. Of those, most request an extension rather than a refund.

PolicePrep is so confident with its online product that we will extend your membership or refund your money in full if you are unhappy with our service and fail any of the following written police exams after using our website. We back up our claims of success with a full money back guarantee. Some agencies evaluate candidates on their test scores along with their personal experience. Our refund policy only applies to failed exams.

Tests Covered by Our Guarantee

  • All United States written tests
  • Written Alberta Tests (APCAT)
  • Written Saskatchewan Tests (SIGMA)
  • Written British Columbia Tests (ETHOS)
  • Written Manitoba Tests
  • Ontario Security Guard Test

Terms & Agreement

  1. Refund request must be submitted within 15 days of receiving your test results and is limited to one refund request per client.
  2. You must submit by email or fax a copy of your test results from the police force you applied to indicating that you were unsuccessful as an applicant for a position as a police officer. For security tests you must submit your official results. Security refunds only apply to Security accounts (not accounts set up for police exams).
  3. You must have a current account, completed all practice tests for the exam you were preparing and not performed any practice tests after the date of the testing which you failed. Randomly guessed tests will not be considered completed tests.
  4. Refunds will be issued to clients within 15 business days after refund request has been assessed. PolicePrep reserves the right to omit, change or edit the terms and agreement at anytime without advance notice to its clients.
  5. Not Guaranteed: Behavioral Tests, Interviews, WCT.

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